Support
Questions, bugs, billing problems: email support@mealnomics.com. A real person replies within 24 hours.
What to include
- The email you signed in with, so we can find your account.
- Your phone model and the app version.
- What you expected, and what happened instead.
- A screenshot, if you have one.
From the app
Open Settings and use Contact support. You get a ticket number like ED-00001 and a confirmation email.
Subscriptions and billing
Apple or Google bills you, not Mealnomics, so these happen in their settings.
- Cancel: in the app, Settings, then Cancel subscription. Or follow Apple’s steps or Google Play’s steps.
- Restore a purchase on a new phone: in the app, Settings, then Restore purchases.
- Refund: ask Apple at reportaproblem.apple.com, or read Google Play’s refund policy.
More answers are in the FAQ.